What is a Home Care Package?

Home Care Packages are a part of the Australian Government program aimed at supporting older people to remain living at home. Home Care packages have a set amount of Government subsidy which is paid directly to a home care provider of your choice. The subsidy is paid on a daily rate and is used to purchase services to assist you living at home.

Blue triangle

What Do I Need To Do To Receive A Home Care Package?

The Aged Care Assessment is required before being able to access the home care package program. The assessment is completed by the Aged Care Assessment Team (ACAT).

The report will be produced outlining your support needs and determining the level of care you are eligible for - high care (levels 3 and 4) or low care (levels 1 and 2).The wait time for the ACAT assessment can range from 2-8 weeks and sometimes even longer. Contact MyAgedCare on 1800 200 422 for more information and to arrange an assessment.

What Type of Support Can I Receive From a Home Care Package?

The type of support which can be provided through a home care package can vary greatly depending on your needs.

The home care subsidy can be used to purchase services such as personal care (help with showering, getting dressed or grooming), household tasks (cleaning, laundry and gardening), support getting out and about (shopping, attending appointments, paying bills), buying equipment (wheelchairs, walkers, alarms) and much more.

The type of support you need will be discussed and agreed with your chosen home care provider.

I Had The ACAT Assessment - What Now?

Once the ACAT assessment has been completed and your level of care assessed, you will be placed on a common waiting list managed by the Government. When a suitable package becomes available you will receive a letter stating the package level being offered to you and a unique referral code. You will then need to find a provider to deliver the package to you.

How Much Funding Does a HomeCare Package Have?

There are four levels of home care packages. Each level has a set amount of funding or subsidy rate attached to it. As of 20th March 2017,


has a subsidy rate of

$22.04 per day


$8,044.60 per year;


has a subsidy rate of

$40.09 per day


$14,632.85 per year;


has a subsidy rate of

$88.14 per day


$32,171.10 per year;


has a subsidy rate of

$133.99 per day


$48,906.35 per year;

When a home care package is allocated, these funds are used to purchase services you need. You will need to negotiate all services with your chosen provider.

Giving your unique referral code to a provider will enable them to start claiming your package funding.

Do I Need To Pay For The Home Care Package?

Most people are expected to pay contribution costs (maximum of 17.5% of a single basic Government Aged Pension or $141.10 a fortnight).

This is added to your home care package budget and used to purchase services. However, part or fully self-funded retirees are also required to pay income tested fees.

A form needs to be lodged with the Department of Human Services (Centrelink) to determine the exact amount of income tested fees (a maximum of $5,276.08 per year for part funded and a maximum of $10,552.18 per year for self-funded retirees).

There is a lifetime cap on the income tested care fees – this is set at $63,313.28. For more information on fees, click here. You might want to speak to your financial advisor about your situation and home care fees you might be required to pay.

How To Find and Compare Home Care Providers

The MyAgedCare website has a service finder which you can use to find and compare up to 3 different home care providers. There are a number of things you should consider when selecting a home care provider.

Each provider will charge a percentage of your package to cover their administration and case management costs (average provider fee).

Some providers might charge exit fees (maximum exit amounts) if you decide to leave and take your home care package to another provider. We have put together a list of top 5 things we would suggest you consider when selecting a home care provider.

To find and compare your local home care providers (including provider fees and exit amounts) use our search engine and search for home care packages.